Privacy policy.

Last Updated: 21st February 2025

1. Introduction

Welcome to Ollie & Sid ("we," "our," or "us"). We respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, and protect your information when you visit our website (ollieandsid.com), engage with our services, or sign up for our newsletter.

By using our website, you consent to the collection and use of information in accordance with this policy.

2. Information We Collect

A. Information You Provide

  • Name, email address, and contact details (when signing up for a newsletter, filling out a contact form, or booking a service).

  • Payment information (processed securely via third-party payment providers like Stripe or PayPal).

B. Automatically Collected Data

  • IP address, browser type, device information, and website usage statistics (collected via cookies and analytics tools like Google Analytics).

3. How We Use Your Data

We use your data to:

  • Provide and improve our services.

  • Respond to inquiries and customer support requests.

  • Send updates, newsletters, and promotional content (with your consent).

  • Analyse website performance and improve user experience.

We do not sell or share your personal data with third parties for marketing purposes.

4. How We Store & Protect Your Data

We implement industry-standard security measures to protect your data. However, while we strive to protect your personal data, we cannot guarantee absolute security due to the nature of online communications.

If you suspect any unauthorised access to your information, please contact us immediately at hello@ollieandsid.com.

5. Your Rights & Choices

You have the right to:

  • Request access to your personal data.

  • Ask for corrections or deletion of your information.

  • Withdraw consent for marketing communications at any time.

To exercise these rights, email us at hello@ollieandsid.com with your request.

6. Cookies & Tracking Technologies

We use cookies to:

  • Improve website functionality and performance.

  • Track website analytics for a better user experience.

You can disable cookies through your browser settings, though some features of our site may not function properly.

7. Third-Party Services & Links

Our website may include links to third-party sites (e.g., payment providers, social media platforms). We are not responsible for their privacy practices, so please review their policies separately.

8. Changes to This Policy

We may update this Privacy Policy periodically. Any significant changes will be posted here with a revised "Last Updated" date.

9. Contact Us

For any questions about this Privacy Policy, contact us at:
Email: hello@ollieandsid.com
Website: ollieandsid.com/contact